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Job Summary

Pulpdent is seeking a full time on site data analyst to provide cross functional support and expertise amongst our strategy, sales & marketing operations, finance teams by providing insights and analytics. Pulpdent is looking for a candidate who is data driven, detail oriented, analytical, and excited about our products.

Essential Functions

• Gather, clean, and analyze data from multiple sources (ERP system, CRM, databases) to help inform business decisions and support business objectives. Automate key repetitive processes.
• Utilize analyses to communicate recommendations to department heads, inform business decisions
• Develop systems, dashboards and reports to help track key performance indicators across sales ops, finance, and product development
• Produce models and data visualizations utilizing spreadsheets and analytics platforms
• Analyze financial performance data, help identify trends and areas for improvement
• Collaborate with finance to generate, format, track and reconcile ongoing sales reporting related to rebates, chargebacks, credits and commissions
• Analyze sales data to identify patterns, trends, product demand, and opportunities for growth
• Analyze product performance data and metrics to inform product development, management of product lifecycles
• Automate data collection processes, improve reporting efficiencies

Required Education & Experience

• Bachelor’s degree in Data Science, Statistics, Economics, or equivalent experience
• 2+ years of professional, related experience
• Proficiency in data analysis tools and software for data visualization (e.g., Excel, Access, Crystal)
• Proficiency in Python, R or PowerBI preferred
• Familiarity with enterprise resources programs (ERPs) and customer resource management (CRMs) tools. Macola experience a plus.
• Salesforce experience preferred
• Ability to work in a team environment, manage multiple tasks simultaneously
• Extreme attention to detail

Work Environment & Physical Demands

• Must be able to commute to Watertown, MA
• Must be able to be in front of a computer screen for extended periods of time
• Onsite in Watertown minimum 4 days/week

Other duties as assigned

Please note the job descriptions mentioned are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pulpdent is an equal opportunity employer. We employ a diverse workforce and encourage people of all backgrounds to apply for employment.

Job Summary

The National Account Manager is responsible for planning and executing a customized sales strategy for their unique segment of DSO accounts including emerging group accounts, mid-market accounts, elite accounts and community & federal health accounts. This position is deeply knowledgeable in the DSO/CHC segment and builds and maintains close relationships with the “C Suite”, Clinical Directors, and our distribution partners. The National Account Manager is always available to their clients, contacting them on a regular basis, participating in and hosting local events, training and educating key personnel, and always working to better understand the clinical and business needs of our customers. The National Account Manager will be supported by Pulpdent Sales Representatives across the United States and reports directly to the Sales Director – North America.

Essential Functions

• Designs and executes customized sales strategies, in conjunction with the National Sales Director.
• Works closely with local Pulpdent sales team and leadership to openly discuss on-boarding strategies, competitive landscape by account, key challenges and successes
• Remains knowledgeable about personnel changes in DSO accounts
• Maintains close relationships and collaborates with key distribution personnel
• Manages opportunity pipeline and reviews with National Sales Director monthly
• Utilizes Salesforce on a daily and weekly basis to report sales call activity, updates and follow ups, and manage growth opportunities in existing accounts
• Provides quality product training to new customers and new staff in existing accounts
• Meets annually with key accounts to review PY business and negotiate or re-negotiate contracts
• Participate in industry trade shows
• Plans and coordinates Continuing Education events
• Other duties and responsibilities as assigned

Qualifications

• Bachelor’s degree or equivalent in experience
• Minimum of 3 years’ experience in outside sales, dental sales preferred but not required
• Knowledge and deep understanding of the Sales Process as it pertains to DSO’s
• Ability to work independently, self-starter
• Proven ability to execute and follow through a sales plan
• Planning and organizational skills
• A positive, professional, and proactive attitude
• Leadership and management skills
• Adept at building trust and credibility
• Competitive with an ability to work well with teams with strong motivational skills
• Strong problem solving, strategic planning, and negotiating skills

Work Environment & Physical Demands

• Willingness to travel 30-50% of the time
• Attend regularly scheduled dental meetings across the US
• Ability and experience working remotely

We Offer

• Competitive Salary, commission
• Medical, Dental, FSA plan
• Short- and Long-Term disability, Life Insurance
• 401k
• PTO + standard holidays
• Opportunity for future growth

Other duties as assigned